NATURAL HISTORY MUSEUM: Community Engagement Manager

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum’s unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

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Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

The Natural History Museum has launched a bold new strategy, declaring a planetary emergency, and setting out how it will be responding and working towards a vision of a future – where both people and planet thrive – and its mission to create advocates for the planet.

To create advocates for the planet, we want to engage and involve the widest possible audience. Over the last year our Learning and Audiences team has investigated who is under-represented and underserved by the Museum currently and, listening to our community partners and audiences, we’re developing a plan that will see us building meaningful, long-lasting, and equitable relationships with local organisations and people. The Community Engagement Manager will lead on finalising this strategic work, defining the programme and taking it forward, working with colleagues across the Museum, key partners and funders.

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The postholder will forge new and strengthen existing relationships with community groups that work with diverse families and young people aged 15-25 living locally, creating opportunities to connect to those who are the least engaged with nature, science, and the Museum.

This will include developing accessible and innovative activities that we can deliver in the Museum, as well as offsite in the surrounding three boroughs. Due to the nature of how we work in this area, it is essential that the successful individual has a solid understanding and experience of good collaborative practice, as working together, listening and learning will be at the heart of our approach.

Through working directly with community groups and understanding their needs, the postholder will also actively support the Museum to better understand barriers to science, nature, and the Museum itself. They’ll act as an advocate for our community audiences, involving them where appropriate to shape what we offer our visitors, in turn helping the Museum to become a more inclusive organisation.

About you

This is an exciting opportunity to help the Natural History Museum become the best neighbour we can be to our local communities. To that end we’re looking for someone who has experience working directly with community organisations as a practitioner or facilitator, being highly motivated, passionate for working responsively to audience need and able to use initiative to drive opportunities forward. They will also have experience influencing others with diplomacy, working strategically, and understand the complexities of working in a multifaceted public sector organisation.

Though a background in science/nature and learning may be helpful, what is more important is the individual’s ability to develop an exciting engagement activity and event programme together with others through excellent interpersonal skills, and being able to connect with and build positive, meaningful relationships with a wide range of people.

How to apply

If that sounds like you, please apply online on the Natural History Museum’s careers portal, at

Closing date: 9am, Monday 6 December

Interviews expected: Wednesday 15 or Thursday 16 December

Salary: £34,421 per annum

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