BRITISH RED CROSS: Casual Service Support Worker – Oldham

Casual Service Support Worker
Location: Royal Oldham Hospital, Greater Manchester (requires travel within the OL postcode area)
Contract type: Casual Hours (working when you are available, as and when needed)
Salary: £8.91 per hour

We’ve got an opportunity…

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Do you love helping people in need? Do you want to make a difference to vulnerable people by helping them emotionally and physically whilst at hospital? Then this role may be for you! We are looking for a caring and resilient person, who can think on their feet in a pressured environment to join our Independent Living team to work within Royal Oldham Hospital and the surrounding area.

At the British Red Cross, we put the people that need us at the heart of what we do. As a Service Support Worker, you will provide the support and care which can make a vital difference to the quality of people’s lives, allowing them to continue living at home in comfort. You will provide reactive, focused and flexible support to adults either following a hospital stay to enable early discharge when clinical needs have been met or to those living in the community to prevent hospital admission. You will assist the Independent Living Service Coordinator by undertaking duties required to meet the service users’ needs in order to re-enable service users to remain in their own home and prevent hospital re-admission.

You will respond to referrals from Clinicians and Community Health Professionals and will be required to have the ability to assess service users’ needs, complete and follow a support plan for the individual. In addition, you will be providing practical and emotional support in the service user’s own home and signposting to other services where appropriate to enable the individual to live independently in their own home.

Not only will your role allow people to enjoy healthier, more fulfilling lives, but a career within Independent Living can be both rewarding and satisfying, providing extensive progression opportunities and allowing you to build meaningful relationships with both colleagues and service users.

Say hello to the team…
The Independent Living (IL) & Crisis Response (CR) service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.

This role could be for you if…
⦁ You can make things great. You know how to improve service quality for the benefit of users.
⦁ You’re professional. You can deal with queries in a diplomatic and confidential manner
⦁ You love being flexible. Working hours out with the norm suits you.
⦁ You are local to the Oldham area

Also, you should be the following:
⦁ Educated to GCSE level (or equivalent by experience)
⦁ IT literate
⦁ Full driving licence (manual transmission), at least two years of driving experience
⦁ Have a good knowledge of services provided by the NHS and Social Care

We are looking for casual staff who can make themselves available to support the service. Typically, our casual staff cover full or half shifts (4 to 8 hours at a time). We’ll let you know what hours are available a few weeks in advance, but sometimes we may ask you to help cover any unplanned absences (without obligation). We can offer flexibility of hours, to work around your other life commitments. All of this will be discussed further at interview

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The closing date for applications is 23.59 on Wednesday 24th November 2021 with interviews to follow soon after (currently scheduled for Tuesday 30th November or Wednesday 1st December 2021).

If you have any questions about the role, please contact us at: , quoting the job reference number #3614

A little bit more about us…

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.
Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you’re in a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.
As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.
If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linkedin – British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis

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