BRITISH RED CROSS: Administrator – Resourcing Team

Location: Hybrid working between your home and our Paisley office
Hours: 35 per week
Contract type: Permanent
Salary: £17,703 per annum

We are looking for a truly motivated Administrator to join the National Resourcing team. This position is ideal for someone who has great customer service experience in a fast-paced administrative customer service environment.

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What will you be doing…
As an administrator within the Resourcing Team you will be directly involved in the delivery of high-quality administration and customer service support in a high volume and fast paced environment.

You will deliver first class administrative and systems support in relation to staff recruitment. This will include responding to general queries from prospective candidates and hiring managers via our dedicated telephone line or recruitment email inbox, supporting with interview scheduling,

campaign administration, data entry and ensuring an exceptional level of customer service.

This role might be for you if…

You’re a confident IT user. You have previous experience of using Microsoft Office applications, and can grasp new technologies quickly.

You’re proactive, well organised and can juggle a busy workload with conflicting and competing deadlines, managing your time effectively.

You’re a great team player, can deliver excellent customer service at all times, and you’re comfortable communicating with customers via phone and email.

You’ve previously worked in an administrative role and have experience of high-volume processing in a timely and accurate manner. Resourcing administration experience is advantageous although this role is really suited to someone who’s organised and has worked in a busy office environment.

Meet the team…
It’s simple: people make the British Red Cross and we care about our people. We understand that our workforce is central to both helping people in crisis and maintaining our reputation as one of the most trusted charities in the UK.

Even though we can get a little busy, we’re a diverse group who like to have fun, and we take great satisfaction in being able to play our part in helping make the British Red Cross what it is today.

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You’ll be part of a supportive friendly team and work alongside 2 other administrators to support our consultants, candidates, and stakeholders.

The closing date for applications is 23.59 on Thursday 2nd December 2021 however, we may close the advert earlier than this date should we receive a suitable response. Therefore, we encourage candidates to apply as early as possible.

Interviews will follow shortly after the closing date.

For support with completing your application, you can refer to the ‘additional information’ guidance document attached.

We offer a wide range of staff benefits; these include:

36 days holiday (including Bank Holidays)
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy
Genuine career development
Discounts at a range of high street and online retailers


A little bit more about us…
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on LinkedIn – British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis

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