Concretely, ING announced Thursday, in a works council, its intention to go from 405 bank branches at the end of 2021 to 350 a year later. The closures would mainly concern the bank’s own branches, of which there are 94 and which should only be 50 next year. The number of franchise offices that will close has not been released.
The locations of the agencies affected by the closures were also not specified by the spokesperson. “This will be the subject of negotiations with the social partners”, underlined Safia Yachou.
About 150 people work in the agencies that will close but they will be able to work elsewhere within the group, assured Ms. Yachou. “No job loss is expected. “[display-posts orderby="rand"]
To justify the closure of these offices, the spokesperson referred to the behavior of consumers, who are moving more towards online rather than physical services. “In addition, our goal now is to have larger offices, to provide more expertise. “