Apple will finally let you fix your iPhone yourself

Starting next year, Apple will finally allow iPhone owners to repair their devices themselves. Apple’s Self Service Repair program was announced on November 17th. This service will begin selling parts for the iPhone 12 and iPhone 13 “early next year”, with items for the latest Macs expected “shortly” after.

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The program starts with the most commonly replaced iPhone parts: displays, batteries, and cameras. Other components will be available “later in the year,” Apple said. The service parts sale, which has been in demand for years, aims to give iPhone owners “even more choice when it comes to repairs,” said Jeff Williams, Apple’s COO. However, Apple does not recommend this service to everyone.

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“Self-service repair service is for individual DIY enthusiasts with the knowledge and experience to repair electronic devices,” Apple said on its blog. “For the vast majority of customers, going to a professional repairer with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair,” the publication added.

Currently, if your iPhone or other Apple device breaks, the only way to get it fixed is to go to an Apple Store, ship it to the company, or go to an “authorized service provider”. (a third-party store that has been certified by Apple).

The addition of the self-service repair service is a bit surprising given Apple’s history of lobbying against government initiatives regarding the right of consumers to repair the devices they buy.

Apple’s move came as US President Joe Biden recently signed an executive order regarding competition. The latter encourages the Federal Trade Commission to regulate companies that try to stifle consumers’ rights to redress.

A commercial group of which Apple is a part protested against this decree. “Allowing unapproved third parties to access sensitive diagnostic information, software, tools and parts would jeopardize the security of consumers’ computers, tablets and devices and expose them to the risk of fraud and data theft, “the TechNet trade group statement said.

The new self-service repair program will first launch in the United States only, before being opened to other countries in the year 2022.

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Version originale : Ben Gilbert / Insider

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